FAQ

Q：How long will it take for my order to arrive?

A：We know you are excited to receive your order, and we are working hard to get it to you as soon as possible. We aim to ship orders out within 3 business days after you place your order. Depending on the shipping method you selected, and your destination address, orders can take 3-7 business days to reach you. You can choose from standard, expedited, or express shipping options at checkout. Please note that some factors, such as weather, holidays, or customs delays, may affect the delivery time

 

Q：How can I check the status of my order?

A：You’ll receive a confirmation email with a tracking link once your order has been shipped out. You can use this link to track the progress of your order and see the estimated delivery date. You can also log in to your account and view your order history and status. If you have any questions or concerns about your order, please contact our customer service team and we’ll be happy to assist you.

 

Q：What if there is a problem after receiving the item?

A：f there is a problem after receiving the product, please contact our after-sales team in time, and they will give you a solution. You can reach us by email, phone, or live chat. We offer a 30-day money-back guarantee and a one-year warranty on all our products. If you are not satisfied with your purchase, you can return it for a full refund or exchange it for another item. If your product is defective or damaged, we will repair or replace it for free. We value your feedback and we strive to make your shopping experience with us enjoyable and hassle-free.